Companies that sell multiple products and services, like the banking industry, pharmacy, telecommunication, travel, hospitality etc need to look at this space. We provide the integration know how to help design or advice on purchase of an IT platform where product teams, IT, Marketing, customer service and accounts can effectively have single view on their existing customers. This can further be married to a campaign management and loyalty system to incentivize all – Be it customer, employee, dealer or partners.
Maximize available opportunity to up-sell and cross sell to existing customers, develop effective referral programs and execute usable loyalty programs.
UCI projects assist support functions like accounts, client servicing etc to know the customers, less violation of DND with premiere customers and so on.
We have an experienced talent pool across the space of project management, IT, alliances and loyalty and time management for effective timeline management. All projects are unique to their segment and industry and are treated in that matter, with the necessary market research and comparative of the industry mark before the beginning of each project.